We are happy to accept your exchange or return at anytime for items purchased directly from Tutenago.
Please retain all packaging material until you're completely satisfied with the condition and performance of your purchase. Doing so will make it easier to return the item, if necessary.
1. Contact us to start the claim process and obtain a claim number.
2. For the safety of our employees, we do ask that the product is cleaned before it is sent back.
3. Ship your product to the address below. Use a carrier service which will give a tracking number. Once we have the tote safely in our hands, we will contact you to complete the return/exchange/repair.
12 Valley View Drive
Farmington, CT 06032